Privacy Policy

Talk Dyslexia Channel Islands is the business of Hilary Greening, a dyslexia assessor and specialist teacher and is registered with The Data Protection Authority as required by Section 39 of The Data Protection (Bailiwick of Guernsey) Law, 2017. Hilary is the data controller for Talk Dyslexia Channel Islands and she is committed to respecting the privacy and protecting the data of her clients.

Privacy Statement
The data clients provide will be used only for the provision of agreed upon services and will not be shared with any other parties without consent. Clients have the right to see what data Talk Dyslexia Channel Islands holds on them and to request that any data held is amended or deleted. If you have any concerns or queries, please contact me.

What Information Does Talk Dyslexia Channel Islands Collect?
It collects names, addresses, dates of birth, email addresses, telephone numbers and background information, in order to communicate with clients and provide the services offered, planning dyslexia assessments and/or specialist lessons.

How Does Talk Dyslexia Channel Islands Collect Data?
Personal data includes information which originates from questionnaires completed by clients, employers, parents, pupils, or schools, such as full name, address, date of birth, email address and contact information. It also includes information received during telephone calls, interviews, written and verbal correspondence.

How Does Talk Dyslexia Channel Islands Store Data?
Assessment reports are stored electronically on a password-protected computer. Paper record forms are destroyed once the final report is issued. Due to the confidentiality, security, and integrity of the assessment materials, copies of assessment materials or score sheets are not allowed to be shared. Where applicable, scanned copies of record forms are stored as PDF documents on a password-protected computer.  Reports for children under 18 will be kept until their 25th birthday; for adults over 18, reports will be kept for 7 years.

Does Talk Dyslexia Channel Islands Share Data?
Talk Dyslexia Channel Islands will only share data when there is a lawful basis to do so. Reports will not be shared with any third party (e.g. schools, colleges, universities, workplace) without client consent.

 

Requesting Access to your Personal Data.

Under the Data Protection Law, clients have the right to request access to information about them that we hold. To make a request please email Hilary: info@talkdyslexiaci.com

 

Changes to the Policy
Talk Dyslexia Channel Islands may need to update or modify this privacy notice periodically so we recommend that you revisit this information from time to time.